How to place an order

Order Online

You may order any products in our online store by adding them to your shopping cart and following the instructions to submit the order. Only credit cards or gift certificates may be used as payment for online orders. We accept Visa, MasterCard, American Express, Discover, Diners Club and Carte Blanche. The order and payment information you provide will be sent electronically and processed immediately. Within 15 minutes, you will receive an email confirming your order.

How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation tabs on the top of our website. (2) type a keyword or the catalog item # into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword or catalog item # into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

Order by Phone

Sales Associates are available to help you with your order 24 hours a day, 7 days a week. Call toll-free 1-877-648-8400.

Order by Fax

Fax your completed order form to us toll-free at 1-800-821-1282 (payment by credit card or gift certificate only, please).

Order by Mail

Send your completed order form to:
Gold Violin
PO Box 147
Jessup, PA 18434

Shipping to Multiple Addresses

Need to send parts of your order to different U.S. addresses? No problem! Just follow the instructions during checkout. Split your order between as many addresses as you need. Each additional ship to address is just $4.95.

International Orders

At this time we are unable to ship online orders internationally, but our phone associates are happy to assist with your international order. You may contact us to inquire about international restrictions, inquiries and additional charges. Or, Mon.-Sat. 9am-9pm EST, call us toll-free 1-800-361-3336 (inside the U.S.) or at 1-814-726-6023 (outside the U.S.).

Redeeming Coupons & Special Offers

How do I redeem coupon codes online?
First, make sure to have your coupon code ready. After you have shopped and placed your items in your Shopping Cart, click on the Checkout button. You will see a box to enter your coupon code on the bottom left hand corner of the checkout page. Please type in the code as it appears on your coupon.